SMW-Upload/quotes/email_utils.py

257 lines
8.0 KiB
Python

"""
Email utilities for sending submission notifications.
"""
import signal
import threading
import logging
from django.core.mail import send_mail, EmailMultiAlternatives
from django.template.loader import render_to_string
from django.conf import settings
logger = logging.getLogger(__name__)
class TimeoutError(Exception):
"""Custom timeout exception"""
pass
def timeout_handler(signum, frame):
"""Signal handler for timeout"""
raise TimeoutError("Operation timed out")
def send_email_with_timeout(msg, timeout_seconds=5):
"""
Send email with a timeout to prevent hanging.
Uses signal-based timeout on Unix, threading fallback otherwise.
Args:
msg: EmailMultiAlternatives instance
timeout_seconds: Maximum time to wait for email to send
Returns:
bool: True if sent successfully, False otherwise
"""
result = [None] # Use list to allow modification in nested function
exception = [None]
def send_email():
try:
msg.send()
result[0] = True
except Exception as e:
exception[0] = e
result[0] = False
# Try signal-based timeout first (Unix/Linux)
try:
signal.signal(signal.SIGALRM, timeout_handler)
signal.alarm(timeout_seconds)
try:
msg.send()
signal.alarm(0) # Cancel the alarm
return True
except TimeoutError:
logger.error(f"Email sending timed out after {timeout_seconds} seconds")
signal.alarm(0) # Cancel the alarm
return False
except Exception as e:
signal.alarm(0) # Cancel the alarm
logger.error(f"Error sending email: {e}", exc_info=True)
return False
except (AttributeError, ValueError, OSError):
# Windows doesn't support SIGALRM, or signal already in use
# Use threading-based timeout as fallback
email_thread = threading.Thread(target=send_email)
email_thread.daemon = True
email_thread.start()
email_thread.join(timeout=timeout_seconds)
if email_thread.is_alive():
logger.error(
f"Email sending timed out after {timeout_seconds} seconds (threading)"
)
return False
if exception[0]:
logger.error(f"Error sending email: {exception[0]}", exc_info=True)
return False
return result[0] if result[0] is not None else False
def get_file_urls_with_base_url(files):
"""
Get absolute URLs for files.
Constructs full URLs using ALLOWED_HOSTS from settings.
"""
# Get base URL from ALLOWED_HOSTS
allowed_hosts = getattr(settings, "ALLOWED_HOSTS", [])
if allowed_hosts and allowed_hosts[0] != "*":
# Use first allowed host
domain = allowed_hosts[0]
# Check if it's localhost or IP for HTTP
if (
domain.startswith("127.0.0.1")
or domain.startswith("localhost")
or domain.startswith("10.")
):
# In DEBUG mode, add port 8000 (default Django dev server)
if settings.DEBUG:
base_url = f"http://{domain}:8000"
else:
base_url = f"http://{domain}"
else:
base_url = f"https://{domain}"
else:
# Fallback: use localhost with port in DEBUG mode
if settings.DEBUG:
base_url = "http://127.0.0.1:8000"
else:
base_url = ""
file_urls = []
for file in files:
# In DEBUG mode, use MEDIA_URL (WhiteNoise serves it)
# In production, use /uploads/ (nginx serves it)
if settings.DEBUG:
# Use MEDIA_URL which is "media/"
media_url = settings.MEDIA_URL.rstrip("/")
file_path = f"/{media_url}/{file.path}"
else:
# Use /uploads/ for nginx
file_path = f"/uploads/{file.path}"
if base_url:
# Make it an absolute URL
file_url = base_url + file_path
else:
# Fallback: relative URL
file_url = file_path
file_urls.append(
{
"file": file,
"url": file_url,
}
)
return file_urls
def send_submission_emails(submission):
"""
Send emails for a quote submission.
Sends:
1. Notification to owner (OWNER_EMAIL)
2. Confirmation to submitter (submission.email)
Returns tuple (owner_sent, submitter_sent)
"""
files = submission.files.all()
file_urls = get_file_urls_with_base_url(files)
owner_email = getattr(settings, "OWNER_EMAIL", "")
owner_sent = False
submitter_sent = False
# Email 1: Notification to owner
if owner_email:
try:
subject = f"New Quote Request - Submission #{submission.id}"
html_message = render_to_string(
"emails/submission_notification_owner.html",
{
"submission": submission,
"files": files,
"file_urls": file_urls,
},
)
# Plain text fallback
text_message = f"""
New Quote Request Received!
Submitted by: {submission.email}
Submitted at: {submission.submitted_at.strftime('%B %d, %Y %I:%M %p')}
Submission ID: #{submission.id}
Description:
{submission.description or '(No description provided)'}
Files uploaded: {files.count()}
"""
for file_url_data in file_urls:
file = file_url_data["file"]
url = file_url_data["url"]
text_message += f"- {file.original_filename} ({file.file_size} bytes)\n"
text_message += f" Download: {url}\n"
msg = EmailMultiAlternatives(
subject=subject,
body=text_message,
from_email=settings.DEFAULT_FROM_EMAIL,
to=[owner_email],
)
msg.attach_alternative(html_message, "text/html")
owner_sent = send_email_with_timeout(msg, timeout_seconds=30)
if not owner_sent:
logger.error(f"Failed to send owner email to {owner_email}")
except Exception as e:
logger.error(f"Error sending owner email: {e}", exc_info=True)
owner_sent = False
# Email 2: Confirmation to submitter
try:
subject = "Quote Request Received - Sedutto Machineworks"
html_message = render_to_string(
"emails/submission_confirmation.html",
{
"submission": submission,
"files": files,
"file_urls": file_urls,
},
)
# Plain text fallback
text_message = f"""
Thank you for your quote request!
We have received your submission and will review it shortly.
Submission Details:
Submission ID: #{submission.id}
Submitted at: {submission.submitted_at.strftime('%B %d, %Y %I:%M %p')}
Your Notes:
{submission.description or '(No notes provided)'}
Files uploaded: {files.count()}
"""
for file_url_data in file_urls:
file = file_url_data["file"]
url = file_url_data["url"]
text_message += f"- {file.original_filename} ({file.file_size} bytes)\n"
text_message += f" Download: {url}\n"
text_message += f"\nWe will contact you at {submission.email} regarding your quote request.\n"
text_message += f"\nThis submission will be kept on file until {submission.expiration_time.strftime('%B %d, %Y')}."
msg = EmailMultiAlternatives(
subject=subject,
body=text_message,
from_email=settings.DEFAULT_FROM_EMAIL,
to=[submission.email],
)
msg.attach_alternative(html_message, "text/html")
submitter_sent = send_email_with_timeout(msg, timeout_seconds=30)
if not submitter_sent:
logger.error(f"Failed to send submitter email to {submission.email}")
except Exception as e:
logger.error(f"Error sending submitter email: {e}", exc_info=True)
submitter_sent = False
return (owner_sent, submitter_sent)